How to import and request online reviews from your customers?
Reputation Builder (RB) System makes your life easier with following features;
- Reputation Builder (RB) will check for duplicate Email Addresses in your list – only the first occurrence of the email address will be imported.
- RB will not import and ignore Email Addresses of customers in your list that already exist in your RB account as a customer for the selected business to avoid duplicate entries.
- Please adjust your “Repeat Customer Feedback Settings” if you wish to send feedback requests to customers that you conduct business with on a regular basis and would like to ask for feedback after each transaction or service rendered.
- Your list “must” be in the XLS, XLSX (Excel) or better CSV format no larger than 3MB.
- You can download a CSV file containing an example customer list here: Customer-list-for-online-reviews.csv
New Let's Do It...
1. Login to your RB account and go to Customer Dashboard
2. Click on Import Customer or Add Customer
3. Screenshot below shows adding one customer at a time.
4. Screenshot below shows importing your customer list.