1. Log into your https://awd.reviewability.com/login account and check your “Notification Settings” to make sure you are subscribed to the alerts you wish to receive.
2. If you are using a “Firewall”, “Microsoft Exchange Server” or if you are accessing the internet via a company network you may need to white-list emails from our Email Sender:
Sender IP: 18.104.22.1683)
3. If you are using the latest version of GMail – check the “Updates” tab/folder in case alerts are not showing in your regular Inbox.
4. If you are using a general email client – check the “Spam / Junk” mail folder and mark emails for Reviewability as “Not Spam” to assure future delivery to your inbox.