Category Archives for "The Basics"

Add a Single Customer

Add a Single CustomerTo add a single customer to ReputationBuilder, follow these steps:Log in to your ReputationBuilder account.If you have multiple locations, choose the location you would like to add a customer to from the Business Dashboard.From the menu, go to Requests > Add Customer.Fill out the form. First Name, Last Name, and an Email or Mobile […]

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Updating the Account Owner Information

Updating the Account Owner InformationThe following post shows how to update the Account Owner information within ReputationBuilder 1) Log into ReputationBuilder 2) Click on your name in the top right corner of the screen and click Account Owner Details from the menu.3) You can change the First Name, Last Name and reset the Password. For security reasons you […]

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Feedback vs Online Reviews vs Testimonials

Responding both positive and negative feedbacks are always recommended!Differences between Feedback, Online Review and TestimonialFeedback is essentially provided by a customer, or a patient in the case for health industry, with an expectation that the organization will use the information to improve their operational structure. Unlike an Online Review which is posted online at 3rd. […]

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How To Add/Import Customer List to Reputation Builder

How to import and request online reviews from your customers?Reputation Builder (RB) System makes your life easier with following features;Reputation Builder (RB)  will check for duplicate Email Addresses in your list – only the first occurrence of the email address will be imported.RB will not import and ignore Email Addresses of customers in your list […]

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