Category Archives for "Reports"

how-to-respond-feedbacks

How To Respond Feedbacks

Responding both positive and negative feedbacks are always recommended!You can respond to feedbacks privately or publiclyReputationBuilder (RB) allows you to respond to your customer feedback “Privately” and / or “Publicly”. Response options are available in the; 1) “Feedback Alert Email” and 2) “Customer Details Screen”.1) Response options within the “Feedback Alert Email”Response option links are included […]

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online-testimonial-review-widget

How to get notifications for online reviews?

How to get notifications for online reviews by email? Login to your RB dashboard and Go to Settings > Notifications. You can control the notification settings for your account and users here.Set who receives email alerts for positive feedback, negative feedback, new online reviews and your Performance Report. You can change these settings at anytime […]

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