All Posts by repbur485

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How to get notifications for online reviews?

How to get notifications for online treviews by email? Login and Go to Settings at your dashboard and select “Notification Settings”. You can control the notification settings for your account and users here.Set who receives email alerts for positive feedback, negative feedback, new online reviews and your Performance Report. You can change these settings at […]

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online-testimonial-review-widget

How To Add Reviews With Schema Code

How To Add Reviews To Your Web Site Using Schema Code We are excited to announce a big refresh and improvement to an existing feature in our platform. Displaying customer ratings and 1st-party reviews (testimonials) on your website is a big marketing advantage and now you can display even more. Our former Testimonials Widget has […]

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HIPAA Compliant doctor review system

HIPAA Compliance for ReputationBuilder

HIPAA Compliant Reputation Building and Online Review System This post answers a few common questions on HIPAA  Compliance.Is ReputationBuilder HIPAA compliant?​Yes. All communications in ReputationBuilder is protected with 128-bit SSL encryption. We take HIPAA compliant measures to appropriately safeguard PHI (Protected Health Information). What Patient information does ReputationBuilder store?For a doctor or health professional that […]

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Reputation Management for Businesses with Multiple Locations

How to Manage Online Reviews and Reputation for Businesses With Multiple Locations This post answers a few common questions on how to manage your reputation if you have a business with multiple locations and how to display testimonials and reviews for each location. Scenario #1 – Multi Location Businesses Question:My Business has multiple offices in […]

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How to Add Users & Managers to Reputation Management System

You can add others users and managers like customer service manager to your Reputation Management System.1. Login to Reputation Builder at https://awd.reviewability.com/login 2. Click on your name in the top right corner of the screen and click Manage Users from the menu. 3. Click on Create New User.  In this screen, you can create, delete […]

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How to Stop Getting Bad Reviews: 3 Quick Fixes

It will happen to every business owner at some point: you’ll get a bad review. Regardless of how hard you’re working to make everything just right, sometimes things go wrong. Sometimes your customer is just having a bad day.Good News! Reputation Builder’s Feedback First System reduces negative reviews dramatically!Here is How It Works (Simple Flow […]

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Reputation Management for Real Estate Agents: 3 Critical Tips

Reputation is an essential asset for real estate agents. The field is extremely competitive, so a good reputation can push homebuyers towards one real estate agent and away from another, simply based on word-of-mouth from a friend or family member. But increasingly, homebuyers and sellers are placing a lot of weight on the electronic word-of-mouth […]

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Repeat Customer Feedback

ReputationBuilder offers the ability to track a customer’s happiness repeatedly – such as after each visit, each service, policy renewals etc.If your business interacts with the same customers frequently, then don’t miss the opportunity to capture feedback from the same customer over time. Doing so provides you valuable insights, and will assure you that the […]

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Customer Feedback and Online Review Options

The majority of businesses using our platform utilize the proactive process of emailing their customers for feedback and online reviews. Did you know that Reputation Builder offers 3 different formats for your first feedback request email (or even just a review request email)? We do, and each one has it’s own specific purpose – to get […]

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Reputation Builder and Yelp

Yelp changed guidelines recently and we had to remove the ability to request reviews on Yelp within our platform. This change affects review requests ONLY as we will still be monitoring Yelp reviews in the review report and via email alerts.  This change is based on Yelp’s guidelines. If you are requesting reviews for Yelp only, […]

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